Why Families Choose Horizon Living Group
Choosing an NDIS provider is a significant decision, and one that deserves careful consideration. Participants, families and Support Coordinators need a provider who communicates clearly, delivers consistently and treats every individual with genuine respect.
Horizon Living Group was built around these principles, offering professional disability support across the Perth Metropolitan Area with a focus on reliability, accountability and person-centred care.
Reliable Service Delivery
Consistency matters when it comes to disability support. Horizon Living Group manages scheduling professionally, ensuring supports are delivered reliably and without unnecessary disruption.
This dependability allows participants and families to plan with confidence, knowing that agreed supports will be delivered as arranged. Over time, this consistency has helped Horizon Living Group build long-term relationships with participants across Perth, resulting in meaningful, sustained outcomes.
Experienced Support Team
Support workers are carefully selected for their professionalism, compassion and reliability. Each team member is expected to uphold the same standards of respect and dignity that guide the organisation as a whole.
Ongoing quality checks ensure that support delivery remains consistent over time. This focus on selecting and maintaining a capable, dependable team allows participants to build trust in the people supporting them, session after session.
Responsive Communication
Families, Support Coordinators and healthcare professionals need a provider who responds promptly and communicates clearly. Horizon Living Group prioritises fast, transparent communication at every stage, from initial referral through to ongoing service delivery.
Participants and families are kept informed about their supports, with any changes communicated clearly and in a timely manner. Support Coordinators and Plan Managers can expect consistent updates and straightforward reporting, allowing them to manage participant outcomes with confidence.
Person-Centred Support
Every participant has different goals, preferences and needs. Horizon Living Group develops individualised support plans that reflect each person's circumstances, rather than applying a standard approach across the board.
Choice and independence sit at the centre of this process. Participants are supported to make informed decisions about their own care, with respect and dignity maintained throughout. Support plans are reviewed regularly to ensure they continue to reflect each participant's evolving goals, whether that involves personal care, household tasks, community participation or developing daily living skills.
Professional Healthcare Leadership
Horizon Living Group is led by a Director with more than ten years of experience in healthcare and aged care leadership. This background brings a strong understanding of governance, quality management and service standards to every area of the organisation.
This leadership experience shapes how supports are planned and delivered. Systems are built around clinical rigour and continuous quality improvement, rather than simply meeting minimum requirements. Participants and referring professionals benefit from an organisation that is guided by genuine healthcare expertise, not just disability sector experience.
Registered NDIS Provider
Horizon Living Group is a Registered NDIS Provider (Registration ID: 4-M453SMF), meeting the quality and safety standards set by the NDIS Commission. This registration reflects independently assessed practices across service delivery, governance and participant safeguards.
For participants, families and Support Coordinators, working with a registered provider means added confidence. It confirms that supports are delivered within a compliant, professional framework, with clear accountability at every level of the organisation.
Supporting Participants Across Perth
Horizon Living Group provides disability support services throughout the Perth Metropolitan Area, working closely with participants, families, Support Coordinators, Plan Managers and healthcare professionals including hospitals.
Services include community nursing, personal care, household tasks, community participation, travel and transport, and development of daily living skills. This broad service offering allows participants to access coordinated, professional support without needing to engage multiple providers.
